Everything you want to know.

Our service agreements are 12 months. We work with long-term partnerships. It’s what allows us to truly know your space and maintain a consistent standard. That said, we’re confident in our work: you have a 30-day window at the start of the contract to cancel without penalty if the service doesn’t meet your expectations.

Our commitment is simple: if you’re not satisfied within 48 hours of any clean, we come back to fix it at no charge. No questions, no delays. You decide if it’s clean.

Billing is done by pre-authorized debit (PAD) on the 1st of each month. Your monthly rate is fixed. No surprise invoices, no variation based on visit duration. You know exactly what you’re paying from day one.

A dedicated team assigned to your space. No random staff rotation. Every team member is background checked, reference verified, onboarded under supervision, and knows your space in detail. You also have a dedicated account manager for any questions or adjustments.

No. We work exclusively after operating hours. Your space is cleaned before you arrive the next morning. After every service, our team fills out and signs a visit log left on site: proof that the work was done to standard, every night.

Our products are adapted to your sector. For daycares and CPEs: 100% non-toxic products, safe for children under 5. For dental clinics: EPA-registered disinfectants, protocols adapted for clinical environments. For gyms and offices: products suited to the specific equipment and surfaces of each space. No harsh chemicals used without your agreement.

Yes. Tydal Property Services carries $2,000,000 in commercial general liability insurance. Our team is also bonded and background checked. A certificate of insurance is available on request before contract signing.

Most of our clients are fully onboarded within 7 days. Day 1, we visit and document your space. Day 3, a reset clean brings every surface to baseline. Day 7, your recurring schedule is locked and service runs automatically.

Not at all. We manage the entire transition. Key handover, access, first visit, team orientation: everything is handled on our end. Most month-to-month contracts require 30 days notice to your current provider. We help you plan the timing so there’s no day without cleaning.

We currently serve Montreal, with a focus on Shaughnessy Village, Côte-des-Neiges, and the Plateau. Not sure if your address is covered? Contact us. We confirm within the hour.